Driver guide

One page for drivers. Kiswahili hapa chini.

FlemaNet driver guide

Before your first trip

  1. Open the link from the office in Chrome. Log in with your phone number and the PIN the office gave you.
  2. Choose a new 6-digit PIN. Do not tell anyone your PIN.
  3. When Chrome offers “Install app” or “Add to home screen”, tap it. From then on, open FlemaNet from its icon.
  4. Open the app once with signal so it can load your trips. Allow the camera and location when asked.

On every trip

  1. Loading done: tap it when the truck is loaded.
  2. Start trip: take a photo of the odometer and type the reading exactly as it shows.
  3. Add fuel at every fill: station, litres and total from the pump, and the odometer. Take three photos: the dashboard (fuel gauge and odometer together), the pump display and the receipt. Fill to full when you can; if not, say why.
  4. Add expense for parking, cess and other costs. Take a photo of the receipt, or say why there is none.
  5. Ask for money when you need an allowance or other funds.
  6. Ask for a detour as soon as you must leave the route: the extra kilometres and why.
  7. Report a repair when something is wrong: what you see or hear, where the truck is, and a photo.
  8. End trip: on arrival, a photo of the odometer and the reading.
  9. Cargo delivered: a photo of the signed delivery note.

No signal?

Keep working. Everything is saved on the phone and sent by itself when there is signal. The top bar shows how many entries wait (“2 saved on phone”) and then “All sent”. Do not log out or delete the app while entries are waiting.

Good to know

  • Photos must be clear: good light, numbers readable. They are taken in the app, with the time and place.
  • Saved entries cannot be changed. If you make a mistake, tell the office.
  • If an entry shows “Not accepted”, read the reason and call the office.
  • Forgot your PIN? The office can give you a new one.

Mwongozo wa dereva wa FlemaNet

Vitufe vya programu viko kwa Kiingereza; majina yao yameandikwa hapa kwa herufi nzito.

Kabla ya safari ya kwanza

  1. Fungua kiungo ulichopewa na ofisi kwenye Chrome. Ingia kwa nambari yako ya simu na PIN uliyopewa na ofisi.
  2. Chagua PIN mpya ya tarakimu 6. Usimwambie mtu yeyote PIN yako.
  3. Chrome ikikuuliza “Install app” au “Add to home screen”, bonyeza. Kuanzia hapo, fungua FlemaNet kupitia ikoni yake.
  4. Fungua programu mara moja ukiwa na mtandao ili ipakie safari zako. Ruhusu kamera na mahali (location) ukiulizwa.

Kila safari

  1. Loading done: bonyeza mzigo ukishapakiwa kwenye lori.
  2. Start trip: piga picha ya odometer na uandike namba kama zinavyoonekana.
  3. Add fuel kila unapoweka mafuta: kituo, lita na jumla uliyolipa kutoka kwenye pampu, na odometer. Piga picha tatu: dashibodi (geji ya mafuta na odometer pamoja), skrini ya pampu na risiti. Jaza tanki hadi lijae ukiweza; usipojaza, eleza sababu.
  4. Add expense kwa maegesho, ushuru (cess) na gharama nyingine. Piga picha ya risiti, au eleza kwa nini hakuna risiti.
  5. Ask for money unapohitaji posho au pesa nyingine.
  6. Ask for a detour mara tu unapolazimika kuacha njia: kilomita za ziada na sababu.
  7. Report a repair kitu kikiharibika: unachoona au kusikia, lori liko wapi, na picha.
  8. End trip: ukifika, piga picha ya odometer na uandike namba.
  9. Cargo delivered: piga picha ya hati ya kupokea mzigo (delivery note) iliyotiwa sahihi.

Hakuna mtandao?

Endelea na kazi. Kila kitu kinahifadhiwa kwenye simu na kinatumwa chenyewe mtandao ukipatikana. Juu ya skrini inaonyesha vingapi vinasubiri (“2 saved on phone”) kisha “All sent”. Usitoke (log out) wala usifute programu wakati kuna vinavyosubiri kutumwa.

Mambo ya kukumbuka

  • Picha ziwe wazi: mwanga mzuri, namba zisomeke. Zinapigwa ndani ya programu, pamoja na saa na mahali.
  • Ulichohifadhi hakiwezi kubadilishwa. Ukikosea, mwambie ofisi.
  • Kitu kikionyesha “Not accepted”, soma sababu na upigie ofisi simu.
  • Umesahau PIN? Ofisi inaweza kukupa mpya.